A better contact form. A new service page. A store template that needs attention. An integration that has stopped behaving as expected.
Some months are about small improvements. Others need a larger feature broken into stages. We agree on what fits the available time and discuss extra work before taking it on.
For Shopify, Next.js, or a mix of platforms, the care responsibilities are tailored to your setup. Hosting, paid software, cloud usage, and messaging are separate unless included in your agreement.
Service hours, response targets, included capacity, and cancellation terms are set out in the proposal. These arrangements do not include unlimited development or round-the-clock support.